Visitor Assistant

5
D2
£23,074 per annum pro rata
Fixed Term
March 2020
Variable
Starting at 30 days per annum, pro-rata

4th November 2019 at 09:00

Interviews are expected to be held on 2nd July.

We are currently recruiting for Visitor Assistants who will welcome visitors into and around the Palace of Westminster. We are proactive, creative and customer focussed, providing information and supporting Managers in the day to day delivery of Visitor Services during Commercial Opening Days.  This will take place within a shift structure that includes weekend work. 

The Person

  • Experience of providing excellent customer service in a pressurised visitor/customer service environment.
  • Experience of dealing with the public, and upholding the principles of equality, diversity and inclusion.
  • Experience of exercising sound judgement in dealing with a difficult situation.

Benefits

Annual leave starting at 30 days pro rata

Civil Service Pension scheme

Interest-free season ticket loan

Discounted membership of the in-house gym

All applications must be submitted on a House of Commons application form.

More information on the role and the full criteria can be found on the job description.

This Vacancy is closed to applications.