Service Delivery Coordinator (Receptionist)

5
D1
£22,685 per annum
Permanent
Full Time
Starting at 30 days per annum, pro-rata

30th June 2019 at 23:55

tbc

The Role

This is an exciting opportunity for a service Delivery Coordinator to join and be part of the Accommodation and Logistics Team at the House of Commons. We are seeking an individual who is currently working in the customer service industry and is motivated and committed to providing excellent reception and accommodation service to Members of Parliament, their staff, staff of the House of Commons and the public. You will rrespond to and resolve, a wide range of customer queries, by telephone, email, face-to-face or in writing. You will also escort visitors, as necessary, to ensure that they make contact with their hosts.

The Person

The successful candidate will have the excellent inter-personal skills, with the ability to respond quickly and within agreed service levels and ensures customers are kept updated on progress and are satisfied with the service they have received. You will organise, plans and prioritises your time, completing tasks to agreed standards and timescales, with little or no supervision in line with service level agreement. Be able to communicate clearly and effectively with a diverse range of customers at all levels, whilst maintaining a professional and courteous manner at all times

Please note this role is being recruited for on a rolling basis and so we are taking forms over a series of months – but will review forms submitted regularly and so you should hear back within the four week timeframe.

This Vacancy is closed to applications.