Service Delivery Coordinator
28th November 2018 at 23:55
The Role
This is an exciting opportunity for a service Delivery Coordinator to join and be part of the Accommodation and Logistics Team at the House of Commons. We are seeking an individual who is currently working in the customer service industry and is motivated and committed to providing excellent reception and accommodation service to Members of Parliament, their staff, staff of the House of Commons and the public. To escort visitors, as necessary, to ensure that they make contact with their hosts.
The Person
The successful candidate will have the excellent inter-personal skills, with the ability to respond quickly and within agreed service levels and ensures customers are kept updated on progress and are satisfied with the service they have received. You will organise, plans and prioritises your time, completing tasks to agreed standards and timescales, with little or no supervision in line with service level agreement. Be able to communicate clearly and effectively with a diverse range of customers at all levels, whilst maintaining a professional and courteous manner at all times
Benefits
Annual leave starting at 30 days pro rata
Civil Service Pension scheme
Interest-free season ticket loan
Child care voucher scheme
Discounted membership of the in-house gym
All applications must be submitted on a House of Commons application form
More information on the role and the full criteria can be found on the job description
This Vacancy is closed to applications.